General Site FAQs
What should I expect at my appointment?
You will be welcomed at your appointment at Revibe by our patient care coordinator or clinic manager who will escort you to a private treatment room upon your arrival. We promise discreet, courteous, and quick service to all patients to ensure privacy and comfort when they visit a Revibe clinic. Contact your local Revibe clinic with any questions prior to your appointment: https://revibemenshealth.com/clinics/
Who is welcome for treatment at Revibe?
Men, women, and those patients who need treatment for the services we offer are welcome at Revibe Men’s Health and Revibe Weight Loss.
What is the cost for a Revibe consultation?
Our standard consultation fee is $199, we do offer discounted consultations during promotions which are advertised on our website. The following items and services are included with your Revibe consultation. https://revibemenshealth.com/about/
What is included in the new patient consultation fee?
At Revibe Men’s Health we make it easy and provide patients with everything they need to get started. Each new patient consultation includes an in-office or virtual telehealth visit with a health care professional, a medical health screening, any required lab panel/blood tests, a body fat composition analysis, a recommended customized treatment program and a test dose of medication, if medically qualified. https://revibemenshealth.com/about/
What is your cancellation policy for appointments?
Please give us as much notice as possible if you need to cancel your appointment. We’ll be happy to find you a more suitable date/time. No cancellation fees for cancelling or rescheduling an appointment. You can find your local Revibe clinic contact info here: https://revibemenshealth.com/clinics/
Does Revibe Men’s Health offer telemedicine or virtual care appointments?
Yes, we offer all patients virtual care appointments. Both new and existing patients have the flexibility to receive care from our healthcare professionals in-clinic or virtually, making visits as convenient as possible. Click here to book your telemedicine or virtual care appointment: https://revibemenshealth.com/telemedicine/
Does Revibe Men’s Health take insurance?
While we do not accept insurance, we offer each individual a combination of the highest quality of medical care, at a cost-effective price. When compared to insurance models that often include deductibles, fees for blood tests and co-pays for each visit, our personalized model proves to be not only superior in service, but also in value. https://revibemenshealth.com/about/
Do you accept Medicare?
No, we do not accept Medicare for treatments at Revibe. More information can be found here about our costs and how you can compare your savings with Revibe: https://revibemenshealth.com/about/
Where are the Revibe Men’s Health’s locations?
We currently have 10 clinics in 9 US cities including: Honolulu, Oklahoma City, Portland, Sacramento, Salt Lake City, San Antonio, Seattle, Tucson and Tulsa. For a complete list of Revibe Men’s Health locations here: https://revibemenshealth.com/clinics/
Do you work with outside lab partners for blood draws and testing?
Yes, Revibe works with LabCorp on the mainland US, and we work with Diagnostic Labs in Hawaii to offer you options to quickly and efficiently complete any needed lab work.
What’s the best way to reach a Revibe clinic team member for assistance?
The best way to reach a Revibe clinic team member for assistance is to call the clinic directly or use our website SMS-chat tools to submit your inquiry. Here is a link to our clinic directory for a convenient list of phone numbers and contact info: https://revibemenshealth.com/clinics/
What types of payment do you accept?
Cash, checks, all major credit cards, HSA and FSA account payments.
Do you offer payment plans or financing for patients?
Yes, we offer payment plans and financing programs for patients. Each need is unique, and we urge all patients to discuss any financial programs available with your local Revibe team. See your local clinic for more details: https://revibemenshealth.com/clinics/
How long have your healthcare providers been in practice?
Revibe has providers who have been in practice more than 30 years, but the average time in practice for our current healthcare provider team is roughly 5-10 years of experience treating patients in a variety of capacities and health care facilities, including clinics and hospitals, military service, and private practice. You can see our directory of providers here: https://revibemenshealth.com/providers/
How can I reschedule my appointment?
The best way to reschedule your Revibe appointment is to call the clinic and ask a patient care coordinator or patient services team member to reschedule your appointment. You can find the contact info for Revibe locations here: https://revibemenshealth.com/clinics/
How can I request a refill for my medication?
The best way to request a refill is to call your local Revibe clinic patient services team member to ask them to assist you with placing your refill, or by submitting a refill request on our website at: https://revibemenshealth.com/request-a-refill/
Do you accept Transfer care patients from other clinics or programs?
Yes, Revibe Men’s Health and Revibe Weight Loss accepts all patients from other clinics who wish to transfer their care to us. Contact us for a medical release form so we can send your records to the receiving clinic. Transferring care to another Revibe clinic is free and easy, and our clinic staff will coordinate the transfer for you. See your local Revibe clinic for more information: https://revibemenshealth.com/clinics/
What is included in your all-inclusive Revibe treatment programs?
The Revibe program and treatment plan includes all office visits, all healthcare professional consultations, lab work, and customized medications made in our partner compounding pharmacy just for you. https://revibemenshealth.com/about/
What is the Revibe VIP program?
The Revibe VIP program is a loyalty program for members which allows them to receive special members-only benefits like members-only pricing, discounts, and value-added or free services based on their interest. https://revibemenshealth.com/vip-program/
Do you offer military and first responder programs or discounts?
Yes, Revibe offers all military, veterans and 1st responders special programs and pricing based on their desired treatment and needs. https://revibemenshealth.com/military-first-responder-programs/
What is the Revibe Low-T and ED treatment guarantee?
Revibe Men’s Health offers an exclusive Low-T and ED treatment guarantee not found anywhere else. Treatment must be used consistently as prescribed by the Revibe Men’s Health provider to get proper results and to qualify for the money back guarantee program. See more info here: https://revibemenshealth.com/guarantee/
What is your refund policy?
We offer prorated refunds for treatment(s) purchased, but not fulfilled. See your local Revibe team for more details regarding refunds and policies.
Conditions & Treatment FAQs
What kind of treatments or conditions does Revibe Men’s Health specialize in?
Revibe has specialized in low testosterone, erectile dysfunction, premature ejaculation and has offered customized medical solutions to men since 2011.
In 2021, we broadened our services to support men’s health and wellness. In addition to a new range of services for ED treatment, including PRP (Platelet Rich Plasma) and Renaissance Wave (Focused Shockwave Therapy), we also offer customized medical weight loss programs, hair restoration treatments and men’s aesthetic services like Botox for men and skincare solutions. Read more on our treatments and the conditions we treat here: https://revibemenshealth.com/treatments/
What types of weight loss treatment programs does Revibe offer?
Our GLP-1 weight-loss prescription programs are the at the core of our weight loss treatment service offering for men and women. We do offer other weight loss treatment options that may best fits your needs and lifestyle. Our other weight-loss programs include DNA-based nutritional and blood panel analysis, custom appetite suppressant prescriptions, fasting programs, support and counseling services, customized lipotropic injections, and testosterone replacement therapy to address any underlying issues that impact weight and the ability to manage long-term weight-loss. Get more information here: https://revibemenshealth.com/treatments/weight-loss-rx-programs/
What types of Erectile Dysfunction treatments does Revibe currently offer?
Our ED treatment programs are customized to the need and lifestyle of each patient. Treatment programs include: Custom ED medications made for the individual patient. PRP (Platelet Rich Plasma), Renaissance Wave (Focused Shockwave Therapy, LIESWT), sublingual medications, intercavernosal injections and testosterone replacement therapy to address underlying issues impacting erectile performance. For additional information about erectile dysfunction treatments here: https://revibemenshealth.com/treatments/ed/
What types of testosterone replacement therapy does Revibe currently offer for men?
Our Testosterone Replacement Therapy (TRT) programs are customized to each patient. In addition to dosage, we offer various delivery methods including injectables, pellets or topical creams. Our health care professional will make a recommendation based on a patient’s specific condition. A treatment plan is then created to meet the needs and lifestyle of each individual. See more information about testosterone replacement therapy here: https://revibemenshealth.com/treatments/low-testosterone/
How is Renaissance Wave therapy for ED different from Gainswave or radial wave therapy?
Our Renaissance Wave therapy is a clinically-proven treatment for ED. Its focused wave energy enables a targeted, deeper, pain-free treatment. The single, focused pulses treats down to the cellular level where it counts. Other radial shockwave treatments, including Gainswave, can be painful, require local anesthesia, and has not been proven effective. The radial energy is unfocused and scattered and doesn’t reach the targeted area for maximum efficacy. See more about Renaissance Wave and how it compares with other wave therapy treatments here: https://revibemenshealth.com/treatments/renaissance/
What kind of treatments do you have available for premature ejaculation?
While every treatment plan is unique, PE treatments that work well with our patients include customized medication, TRT treatments and intracavernosal injections.
After an initial consultation, our Revibe health care professional creates an individualized treatment program to provide maximum efficacy for each patient. See more about PE here: https://revibemenshealth.com/treatments/premature-ejaculation/
Do you offer non-medication-based treatments for ED or weight loss?
Yes, we offer a variety of treatments for ED that are drug-free, including Renaissance Wave for ED, Platelet Rich Plasma and more. You can learn more about our ED treatments here: https://revibemenshealth.com/treatments/ed/ We also offer non-medication based weight loss and weight management services for thosewho choose or prefer to try other weight loss treatments first. You can find more information here: https://revibemenshealth.com/treatments/weight-loss-rx-programs/ and https://revibemenshealth.com/treatments/nutrition-wellness-sexual-health-products/
Patient Services and Medical Assistance – FAQ
What’s the best way to get assistance if you need help?
Calling the clinic directly is best. You may also email your patient care coordinator at the clinic, or send a message on our website via SMSChat to reach a member of our patient services team. However, the SMSChat is only monitored during regular business hours.
If I have an issue after clinic hours, what’s the best way to get help from a Revibe team member?
In the event of a medical emergency, dial 911. If you have an urgent medical concern related to one of our treatments, we have a 24hr emergency line, and our healthcare provider will give you appropriate advice.
If I need help with TRT injections, what should I do?
The clinic staff will train you how to safely administer your own TRT injections. You can also have your injections administered by our staff each week for a small service fee.
Do you have a patient portal?
Yes, we offer a patient portal to help manage your initial new patient intake paperwork, and we have a secure telehealth platform using Doxy for your telehealth appointments and other services. See your Revibe team members for more information about our patient portal and other automated tools to help manage your visits and account.
How long does it take to get test results?
Generally, you will receive your initial lab results within 48-hours of your appointment or visit.
About Us FAQs
How long has Revibe Men’s Health been in business?
Revibe has been in business since 2011, when they opened their first clinic in Honolulu, Hawaii. You can learn more about Revibe here: https://revibemenshealth.com/about/
What type of providers are available at Revibe Men’s Health?
Our specially-trained healthcare professionals offer personalized care that’s confidential and professional, with high patient satisfaction. We have M.D.s, D.O.s, N.D.s, P.A.s, N.P.s, PA-C.s, MSNs currently working across our clinics to provide high quality care both in-clinic and via telehealth & virtual care. View our directory of healthcare professionals here: https://revibemenshealth.com/providers/